As many of you know, Google is discontinuing support for Google Analytics Universal on July 1st, 2023 and will only be offering support for Google Analytics G4.
To ensure that Arctic can continue sending over data to your Google Analytics account, you will need to complete the transition to G4 prior to July 1st.
To do this you will need to convert your existing Google Analytics Universal properties over to G4 properties within your Google Analytics account or set up new G4 properties for your Google Analytics account. You will also need to change your Arctic guest-facing site to use G4.
Enabling G4 on your guest-facing site within Arctic is a simple and straight forward process. To enable G4 go to the “Settings” page under “Guest-Facing Sites” and click the “Pencil” next to “Manage Guest-Facing Sites”.
On the “Browse “Guest-Facing Sites” screen, click the “Settings” button.
On the “Guest-Facing Site Settings” screen select “G4 (gtag.js)” from the “Google Analytics Format” drop down menu.
If you are using a subdomain guest-facing site implementation, you will also want to enter your new G4 property id in the “Google Analytics Tracking Account ID” field.
Note: The “Google Analytics Tracking Account ID” field will not appear if you are using an IFRAME guest-facing site implementation. If you are using an IFRAME guest-facing site implementation, you will need to be sure the new G4 script is installed on your main website and particularly is installed on the page your IFRAME is embedded in on your site. Arctic will access this script to access your Google Analytics tracking account ID.
Once you have selected “G4 (gtag.js) from the “Google Analytics Format” drop down menu and, if applicable, entered your “Google Analytics Tracking Account ID” scroll down and click “Save Settings” to save your changes and update your guest-facing site to use G4.
If you have multiple guest-facing sites, you will need to complete the above steps for each guest-facing site that you have.
IMPORTANT: Again, if you are using an IFRAME guest-facing site implementation you will also need to be sure the appropriate G4 script is installed on your main site and especially applicable on the page the guest-facing site IFRAME is embedded on. This will be something either you or your web designer will do. If you do not install the appropriate G4 script on your main site, your guest-facing site WILL NOT report to your Google Analytics account.
If you have any questions or concerns about switching your Arctic guest-facing site over to use G4 please feel free to contact us. We are always happy to help.
